Shipping Policy

Shipping Policy

Thank you for choosing Bold Spark Design. Below are the terms and conditions that govern our shipping process.

Domestic Shipping:

Shipment Processing Time:

  • All orders are typically processed within 2-3 business days.
  • Orders are not shipped or delivered on weekends or holidays.

Shipping Method:

  • We use standard shipping unless expedited options are selected during checkout.

Delivery Times:

  • Standard delivery times vary based on your location.
  • If there's a significant delay in shipment, we'll notify you via email.

International Shipping:

Currently, we do not offer international shipping.

Returns:

Return Period:

  • Our return policy lasts for 30 days from the date of purchase.

Eligibility:

  • To be eligible for a return, the item must be unused and in its original packaging.

Non-Returnable Items:

  • Gift cards and custom orders approved before production.

Refunds:

  • Refunds are processed once the returned item is received and inspected.
  • We'll notify you of the approval or rejection of your refund via email.
  • Refunds are credited to your original payment method.

Exchanges:

  • We only replace items if they are defective or damaged.
  • Contact us at [your email] for exchange inquiries.

Return Address: Bold Spark Design, 13 Bean Hill Rd, Belmont, NH 03220, United States

Shipping Costs:

  • Customers are responsible for return shipping costs.
  • Shipping costs are non-refundable.

High-Value Items:

  • Consider using a trackable shipping service for items over $75.
  • We cannot guarantee the receipt of returned items.

Contact:

If you have any questions regarding our Shipping Policy, please contact us at boldsparkdesign@gmail.com

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